47 With the growth of the digitalisation level, ICT ensures more dynamic and efficient implementation of the connection and interaction with the community, in some cases, creating opportunities to introduce new public management processes or their forms for the community inclusion, which would not be practically feasible or would be disproportionately expensive in the analogue environment. Required Actions It is important to draw a special attention to the development and use of ICT options, which help to organise a dialogue with the public through the social network platforms and common forms of electronic communication; thus, making the communications with the public more modern and accessible. ICT solutions allow reaching the population better, since the mutual communication is performed through ICT platforms, which people use or more convenient and more rapidly could used on a daily basis. Namely, an institution of public administration “must move towards” its customers. 5.3.3 Single Public administration Data Space In order to provide each public administration institution with the electronically available information, which is created and maintained scattered throughout the ecosystem of public administration institutions, given that its accumulation is based on a decentralised SIS architecture, required for the operation, it is necessary to provide, for the employees of public administration institutions, both automated data exchange between SIS and convenient tools for manual access to the information stored in SIS. It will actually allow implementing the principle that the public administration institutions are not gathering the information, stored in public administration, from a person or entrepreneur, but from the corresponding holder of the information resource – the institution. Required Actions For the provision of manual access of SIS data, it is useful to develop a centralised public administration data and statement jobs for the employees of state and local government institutions, whose initial functionality is expected to be introduced until 2014 for a support of operations of public tender commissions in order to provide commissions with the vendor information stored in the public information systems. Automated data exchange between the SIS can be organised into two virtual interconnection ways – a two-way connection (using data communication interfaces, which are designed, individually aligning data exchange technologies of data transmitter and data receiver systems; thus, providing local interoperability between these systems) and “star-type” connection (using a data exchange interfaces that are is developed standardised, platform independent and hosted in the State Information Systems Integrator, providing interoperability between SIS at national level). The choice between these two approaches is determined by the required and predicted data exchange character – two-way connection would be more efficient for the provision of high volume, office-specific, unique data structures. On the other hand, providing data for one or few data objects of the same type, whose information is or potentially could be used for several institutions, it is more appropriate to choose “star-type” connection approach employing the State Information Systems Integrator. In addition, choosing between the “star-type” or “two-way” information_society_development_guidelines_2014_2020.docx; Information Society Development Guidelines 2014-2020

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