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3.1 Basic Principles in the Field of Information Society14
* access to information: to create an opportunity and means to access and use information and
ICT for each and every person; thus ensuring human rights, enhancing education, regional
development, poverty reduction, gender equality, digital inclusion, overall availability, public
transparency, effective use of resources and society involvement.
* development of information literacy: to create, support and enhance strategies, means and
methodologies in order to develop abilities and skills to use information and ICT in all domains
and for all social groups at all formal and informal educational levels offering opportunities
provided by various information management models. Information literacy covers also abilities
and skills, which relate to security and reliability in electronic environment. It is essential to
strengthen research and technology innovation capabilities that are focused to knowledge
building, as well as the national and regional information content creation.
* legal and regulatory framework: to develop the required legislation, which guarantees rights
to information and enhances information and ICT availability and usage, concurrently
strengthening information security and protection.
3.2 Strategic Framework of e-Governance
Taking into account that one of the significant aspects of information society politics and
guidelines is the e-governance aspect, which in the framework of the guidelines has been
implemented in five15 out of seven action directions defined in the guidelines (Modern and
efficient public administration, e-services and digital content for the public, ICT education and eskills, Cross-border cooperation for Digital Single Market and Trust and security), as well as
taking into account that it is planned to attract co-financing of the EU Structural funds for the
implementation of the e-governance aspect; the e-governance strategic framework (Fig. 1) is
created based on ICT governance best practice principles. This characterises the most essential
elements that should be provided and whose balanced development and successful interaction are
the precondition for the development of e-governance.
14
UNESCO National information society policy: a template. Paris, November 2009.
Action directions “Widely Available Access to the Internet” and “ICT research and innovation” refer to
information society in general
information_society_development_guidelines_2014_2020.docx; Information Society Development Guidelines
2014-2020
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