CITO will therefore assist in the establishment of the CSIRT and provide support in the protection of Government’s critical infrastructure, virtual and intellectual assets of citizens, and in securing information networks. The CSIRT will possess the capabilities to:  Provide warning of potential threats, incidents, and attacks;  Facilitate information-sharing among the CSIRT constituency relating to best practices, investigative information, coordination of incident response, and incident management procedures and processes;  Analyse cyber vulnerabilities, incidents, and attack methodologies;  Provide technical assistance to the Government and other stakeholders within the national framework;  Conduct investigations, and forensics analysis;  Defend against attacks with special focus on critical information infrastructure; and  Lead national-level recovery efforts in the event of a cyber-incident. OUTCOMES AND BENEFITS In order to secure and strengthen the country’s critical information infrastructure, coordinated efforts should be made to mitigate, and/or control incidents in the quickest and most efficient manner. There is therefore a requirement for an organization which can serve as the national focal point for incident reporting, incident management and incident response. The proposed safety network will give the Belize safety community the advanced tools to enable them to be proactive with regard to public safety issues. It will also bring together disparate networks currently used by public safety institutions into one robust network which will significantly reduce costs and improve operational efficient. 3.7 Q UALITY S OCIAL S ERVICES The Government of Belize will transform the way in which the public service engages with key clients and stakeholders such that they are placed at the centre of national development through the efficient sharing of information and the fast, seamless, secure, cost-effective delivery of Government services via modern ICT platforms. One of the key objectives of this E-Government Policy is to create the enabling infrastructure to facilitate the provision of a multichannel platform for the delivery of quality services to the citizens and business community of Belize. To achieve this end, the Government will provision services through electronic means to allow customers to access them conveniently, easily, quickly and at a time and location of their choice. 21