2. ICT Based HR Development Platform Government will implement a comprehensive HR development system to monitor and assess the knowledge based capabilities of all public servants. 3. Institutionalised Training CITO in association with key partners in government, academia and business will institutionalise targeted training programmes based on the future skills audit and the ICT based assessments above. OUTCOMES AND BENEFITS These projects will seek to identify deficiencies and strengths within the public sector workforce and address the strategic areas for capacity development. This will allow the government to effectively plan for and meet the requirements of a knowledge based society. 3.4 I MPROVED G OVERNMENT E FFICIENCY The Government of Belize will enhance public sector responsiveness and the diffusion and use of ICT by upgrading existing delivery channels, creating new channels for delivery, designing compelling new content and services, changing the culture of bureaucracy and developing appropriate governance models that support e-Government development. PROGRAMMES AND PROJECTS 1. Development of government portal The government will develop an online portal which aims to provide citizens, businesses, public servants, visitors and global audience with easy, convenient, and comprehensive access to important government information and services from anywhere, at any time, online, or through a mobile device. Each government Ministry, department and agency will have a presence on the portal. The Government will progressively connect the back office systems of each ministry, department and/or agency to provide a common interface to core services. 1 1 This activity proves challenging for many governments because solutions are usually not just technology driven but dependent on internal cultures with regards to willingness to collaborate and share information. 17