e-Gradebook – The e-Gradebook has been designed for and implemented in all primary and secondary schools in the Republic of Serbia, after appropriate staff trainings necessary for proper and secure use of the e-Gradebook, which also gives parents/other legal representatives of pupils electronic access to pupils’ achievements via the “my.e-Gradebook” module. e-Learning service – The e-Learning service currently offers 13 online courses, with available expert literature, as teaching support for 53 IT classes for pupils with special needs learning computer science and information technology at general secondary schools in the Republic of Serbia. The courses are available on the online platform of the Institute for the Advancement of Education, which is publicly available, and the material includes syllabuses taught in the 1st, 2ndand 3rd grade of general secondary schools. e-Enrolment – Services enabling electronic enrolment of pupils in the first year of primary school and the first year of secondary school have been established in cooperation with the IT and e-Government Office. EMIS – To lay the foundations for more efficient resource planning and management and monitoring of activities in the education system across all levels, activities have been initiated to establish an Education Management Information System (EMIS). In the coming period, numerous activities aimed at digitalisation in the field of education will be continued, as elaborated and specified in the Education and Science Development Strategy by 2030 and the Action Plan for implementing the programme of the Government of the Republic of Serbia pertaining to the development and application of the Education Management Information System, improvement of ICT infrastructure of education institutions, digital capacity building of all education levels below university, improved digital competences of employees in the education sector, implementation and promotion of innovative pedagogical approaches involving ICT integration in the teaching and learning processes, establishment of a system for continual monitoring of digital education development, building of pupils’ digital competences and establishment of a digital environment for the development of open education resources, digital services and teaching and learning support materials. E-HEALTH – A key priority for the Serbian government is digitalisation of the health care system, given that is has been recognised as one of the most complex and vital systems, as corroborated during the COVID-19 pandemic. Numerous activities aimed at digitalisation in this field have been implemented recently, including: e-Prescription – e-Prescription was implemented in March 2019 in all primary health care institutions, in secondary and tertiary health care institutions where the competences of the chosen physician are assigned by the law to a specialist physician, as well as in social welfare institutions. Together with e-Prescription, the e-Therapy service was also implemented to allow chronic patients to obtain medication for 2 to 6 months, depending on their health status, which reduced the number of required visits to physicians and pharmacies. National Prevention and Diagnostics Medical Platform (e-Radiology) – Through the project of the National Prevention and Diagnostics Medical Platform, the Ministry of Health has ensured the implementation of a central information system in radiology, which connects all diagnostic devices, where possible, and gives the radiologist, the chosen physician and the patient access to images in the form of an electronic medical record, which contributes to cost savings on image development and increases work productivity. 26