The Netherlands National Handbook on Decision-Making in Crisis Situations
relevant public and private partners may be consulted. Each
ministry involved decides on the participation of the operational services and organisations that report to it. The ministry
will also remain responsible for its own operational service(s). A
representative of the NOCC can be asked to explain the advisory
to one or more bodies in the national crisis structure. The NOCC
ensures that operational aspects of the decisions taken in the
national crisis structure are coordinated as effectively as
possible, monitors their implementation and updates the
advisory where necessary. It does so in consultation with the
ministry responsible for the operational services.
crisis powers or can participate in the RPT as crisis partners.14
The King’s Commissioner is the coordinating central government representative (“rijksheer”) of the Minister of the Interior
and Kingdom Relations and the Minister of Security and Justice;
he coordinates the provincial crisis managers and promotes
cooperation between the central government representatives
and the safety regions.
Communication: National Core Team
for Crisis Communication (NCTC)
9. The National Core Team for Crisis Communication (NCTC)
coordinates press releases and public information. It advises
the crisis committees at central government level on the
communication strategy and communication consequences of
proposals and decisions. The NCTC ‘brings the outside world
inside’ by monitoring and analysing the media, internet and
questions from the press and public. The NCTC formulates
communication frameworks and key messages for all partners
at central government level. It coordinates the timing and
content of communications with other relevant parties.
10. The NCTC is headed by the Director of Communications of the
Ministry of Security and Justice and/or the Director of
Communications of the ministry with primary responsibility.
The directors represent the communication sector in the ICMC/
MCMC. Day-to-day management of the NCTC is in the hands of
the Communication Unit of the NCC and the coordinator of the
press and public team. The NCTC’s basic staff consists of
communication specialists from the Directorate of Information
of the Ministry of Security and Justice and the Communication
Unit of the NCC. If other ministries are involved, their communication specialists will also be part of the NCTC. In practice, the
NCTC is managed substantively by the press and public team
coordinator of the ministry with primary responsibility and
functionally by the head of the NCC’s Communication Unit.
Central government representatives
(“Rijksheren”)
11. Where relevant, a representative of each minister can be
appointed to liaise between the government and the Regional
Policy Team (RPT) of the safety region. The following can be
appointed as liaison officers: the regional military commander
(Ministry of Defence), the regional ambassador (Ministry of
Economic Affairs), the managing director of Rijkswaterstaat
(Ministry of Infrastructure and the Environment) and the Health
Inspector (Ministry of Health, Welfare and Sport). Other
regional officers, services and organisations will retain their
14
Regional crisis partners include ProRail, Dutch Rail, drinking water
companies, TenneT, energy companies, network managers, the National
Institute for Public Health and the Environment, Chief Public Prosecutors
and State Harbour Masters. Depending on the situation, they can
participate in the Regional Policy Teams and exercise their day-to-day
duties and powers to play an important part in regional crisis
management.
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