iv. Enhance an enabling environment for a high performance culture and effective service delivery. In pursuit of these results, MICT leadership, management and staff shall live and uphold the following core values namely: 1. Helpfulness; 2. Innovation; 3. Transparency; 4. Accessibility and 5. Accountability. The acronym for these values shall be known as “HITAA” 1.2. Governance and Management of MICT The successful implementation of any Strategic plan requires a fit for purpose structure which will support the operationalisation of the Strategic plan. In this regard, the Ministry is headed by the Honourable Minister supported by a Deputy Minister. At Management level, MICT is headed by a Permanent Secretary. Other senior positions which will provide direction and ensure implementation of the Strategic Plan are as per fig one. The full structure which includes positions within the fourteen regions can be viewed at the Ministry‘s Offices. However, it should be noted that in order to meet the demands of the evolving ICT sector, the Ministry is in the process of reviewing the current staff structure to make it synonymous to the mandate. 7 Ministry of Information and Communication Technology STRATEGIC PLAN 2017 - 22

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