This is likely to require change management and the reengineering of backend ICT processes. Consideration should also be given to the use of ICT to support Government employees (G2E) in respect of human resources functions, performance management, capacity and skills enhancement, and the like. This, of course, has implications for the operation of the wider public service. As such, there is likely to be need for alignment between the E-Government Policy, Strategy and Plan of Action and ongoing efforts at public sector reform. Standardisation of processes, infrastructure, products, and services will become critical, as will some reclassification of functions and the eventual emergence of new government models. Information and communications technologies are ideal tools to assist with respect to all of the above, but they cannot function effectively if internal cultures, politics, and people refuse to allow it. 4.1 VISION AND MISSION Vision for E-Government in Belize “An Integrated, Collaborative Government Delivering Secure, Quality Public Services that Connect and Empower People” This E-Government Policy is designed to eliminate existing bureaucratic silos to build a collaborative working environment where Government, the private sector and people connect in productive partnerships enabled by the transformative power of ICT. This vision for Integrated Government will be achieved by focusing on the following strategic mission tracks: Mission for E-Government in Belize Integrating For Greater Collaboration … “Many Agencies, One Government” Collaborating For Better Service … “Working Together Works” Serving People Through Quality Connections … “Government At Your Service” 4.2 GUIDING PRINCIPLES In support of the above, the following Guiding Principles should inform all E-Government Policy interventions: 1. Efficiency: development and effective delivery of state-of-the-art e-services via reliable infrastructure; 2. Transparency: Design of standardised services that are ethical, equitable and protect individual privacy; 3. Resilience: Delivery of robust, dynamic, modern solutions that empower citizens, residents and visitors; 4. Integration: Interconnected, harmonised E-Government services based on universal service delivery; 46