1. An E-Government Policy that outlines the wider vision, mission, guiding principles and core objectives that are to shape the delivery of government services in Belize during the next three to five years; 2. A set of roadmap strategies for the design of effective E-Government platforms based on the agreed EGovernment Policy framework; 3. An E-Government action plan that gives direction to the roadmap, detailing the steps, timelines, potential partners and/or resources to implement the strategies and achieve the vision for E-Government in Belize; 4. An ICT Innovation Policy that outlines the wider vision, mission, guiding principles and core objectives that are to shape the development of ICT and innovation in Belize during the next three to five years; 5. A set of high-level projects and roadmap strategies for the design of effective ICT Innovation platforms based on the agreed ICT Innovation Policy framework. As the 21st century unfolds, it is becoming clear that the structures built by earlier generations to manage the affairs of state are, largely, in tatters. As the old models fail it is imperative that developing countries like Belize design new ones that allow them to unleash the full potential of their citizens to create lifelong value. All indications are that the Government of Belize recognises this moment in the country’s history as being what analysts refer to as a “strategic inflection point”, defined as “a moment of dramatic change, especially in the development of a company, industry, or market (http://www.thefreedictionary.com/inflection+point).” Given the existence of such a moment, this E-Government Policy is tailored to allow CITO to partner with other key public sector players in capitalising on the country’s assets and exploiting existing opportunities presented by the modern revolution in ICT. The desire to mitigate some of the threats facing Belize in a competitive global environment while also overcoming inherent as well as man-made weaknesses that prevent key sectors from realising their developmental potential is also one of the key goals of this Policy. To this end, the Policy identifies the following seven (7) strategic themes that will guide E-Government development and implementation in Belize over the course of the next three to five years. 1. Public Sector Infrastructure Development: Building out a world-class Government Wide-Area Network (GWAN) for the Belize public sector using common and shared platforms that enable delivery of robust, seamless, user-friendly, end-to-end E-Government and ICT services internally and to external clients. 2. Creative Regulatory Reform: Designing and implementing pioneering policy and regulatory approaches to ICT adoption and usage in the public service that allow E-Government to flourish in a secure environment. 3. Targeted Human Capacity Development: Shaping public sector frameworks for training, education and career-long learning that bridge significant existing deficiencies in individual and overall human capacity. 4. Improved Government Efficiency: Enhancing public sector responsiveness and the diffusion and use of ICT by upgrading existing delivery channels, creating new channels for delivery, designing compelling new content and services, changing the culture of bureaucracy and developing appropriate governance models. 5. Effective Cross-Functional Collaboration: Developing programmes and initiatives to build capacity for EGovernment-related research and innovation, dissolve existing unproductive silos, improve collaboration, increase knowledge exchange, and support the sharing of experiences across Government. 21

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