Strategic Theme Key Objectives 1. 2. Promote Change Management 3. 4. To manage the organisational, process and business strategy for government efficiency and greater productivity To ensure changes are carried out in a planned, coordinated and structured manner to ensure successful acceptance and adoption by all stakeholders To identify areas for change, perform business process reengineering, feasibility studies and cost benefit analysis for process change and efficiency Programme Outputs/Outcomes Programmes 1. Streamlined process, eliminate duplication of effort and greater efficiency in the services delivery process 1. Establishment of Programme Office 2. 2. Establishment of Business Transformation Office Timely, cost effective delivery of WOG projects 3. Cost savings and greater process efficiency Communications Plan 4. Transformed public sector 5. E-Government Plan promoted as one that is progressive, collaborative and engaging. 3. To develop marketing and communications campaign to inform all stakeholders of key information of the National EGovernment Policy, Strategy and Plan of Action 15 Key Performance Indicators / Measures 1. Number of WOG Projects completed on time, within budget and with assigned resources 2. Number of government processes reviewed / re-engineered 3. Number of Promotion and awareness programmes developed /implemented 4. Impact on International Benchmarking Organisations for informing EGovernment Rankings

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