Strategic Theme Key Objectives 1. To implement policy and regulatory frameworks that enable Enlightened Access 2. To streamline ICT governance for improved collaboration/service delivery 3. To designate/create a central implementation and oversight agency to manage national EGovernment initiatives Creative Regulatory Reform 1. Targeted Human Capacity Development 2. 1. 2. Improved Government Efficiency To enable a new culture across the EGovernment workforce using performance- and achievement-based human capital management To optimise already existing delivery channels 3. To increase the number of delivery channels 4. To reform backend support processes and operations 1. Increase accountability with Government 2. Improve Government’s performance, efficiency through structured systems and frameworks 1. Create enabling environment for electronic transactions 2. Engender confidence as citizens and businesses interact with Government in an online environment. Regulatory Framework Data Privacy and Electronic Transaction Legislation 1. Future Skills Audit 2. ICT Based HR Development Platform 3. To develop superb skills, shared standards and key performance targets To make Government a model ICT user and leader Programme Outputs/Outcomes Programmes 3. Increase online transaction/interaction 1. Build capacity in public sector workforce 2. Effectively plan for and meet the requirements of a knowledge based workforce. Institutionalised Training 1. Development of government portal Enhance public sector responsiveness 2. 2. Documents Management – Cabinet Pilot Enhance diffusion and use of ICT in Government 3. 3. Single Electronic Window (SEW) 1. 4. 12 Facilitate cross functional collaborate and improve Government efficiency Improve service delivery, transparency and accountability Key Performance Indicators / Measures 1. Number of processes/ procedures developed institutionalized 1. Number of users transacting online 2. Laws enacted 1. Percentage of public service trained in ICT 2. Number of programmes to train, attract and retain ICT professionals 1. Ranking in World Economic Forum’s Global Competitiveness Report. 2. Ranking in World Bank’s Ease of Doing Business Survey. 3. Number of business conducting online transactions. 4. Number of Gov. documents in electronic format