Source: Global e-Government Surveys, 2012, 2010 & 2008 Source: World bank, 2014, 2013, & 2012 Doing Business Rank (185 Countries) e-Government Index Figure 12: E-Government Index Comparison 0.8 0.7 0.6 0.5 0.412 0.4 0.3 0.2 0.1 0 0.717 0.617 0.487 0.316 0.267 2012 2010 2008 In the e-Government index, Kenya ranks position 119 in 2012 ahead of Senegal and Ghana while South Africa ranks position 101. Brazil and Portugal ranks position 59 and 33 respectively. The e-Government index combines the online services, e-infrastructure index and human capacity index. It is to be noted that Kenya is ahead of LMIC and is close to UMIC level (below rank 100). Development of e-information on policies, laws and an archive section on portals/websites improves the ranking. Kenya will need to improve its e-Government ranking in order to stand a better chance of moving to the middle income country category. Figure 13 shows Kenya’s global rating on ease of doing business compared with two countries in the lower middle income (Ghana and Senegal), two countries in the upper middle income (South Africa and Brazil) and one country in high income (Portugal). As can be noted, Kenya is in LMIC and is ahead of Senegal. Kenya will need to automate certain business processes, especially business registration and investor support processes, in order improve this ranking. ..70 .................................................................................................................Towards ...............a...Digital .............Kenya ............ 200 180 160 140 120 100 80 60 40 20 0 5.1.2 178 129 116 67 2014 41 31 2013 2012 Figure 13: Global Ease of doing Business Comparison Driving Forces Global trends indicate that Governments have been improving online presence, particularly by, enhancing e-participation of citizens, and provision of e-Government and online services. Within this Master Plan, and in relation to e-Government services, the key driving forces are: a) ICT will be used to create an inclusive community and to enrich the life of every individual in Kenya by ensuring that Government services conform with Articles 6 and 232 of the Constitution of Kenya 2010; b) Renewed focus to improve the global image of Kenya, specifically the e-Government ranking and ease of doing business in Kenya to create an economic competitive environment; and c) Institutionalization of a digital nation, in line with the national agenda and presidential championship for a digital Kenya, for improved efficiency and effectiveness of government operations. 71 Towards a Digital Kenya ..............................................................................................................................................................

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