1.3 Methodology The taskforce adopted organizational and participatory approaches to strategic planning. Organizational approach ensured that key critical success factors (CSFs) and drivers for the National ICT Master Plan are aligned with the objectives as identified through the context analysis. The participatory approach entailed taking care of the soft issues which are critical to strategic planning and management, such as attitude, creating enthusiasm and motivating all stakeholders to rally behind the implementation of the Master Plan. The detailed methodology used to achieve these outcomes is detailed in Annex 2. A critical component of this methodology was extensive consultation of stakeholders, as required by the Constitution. About 300 stakeholders were consulted in the process of developing the Master Plan, including the public forum, as shown in Annex 6. 1.4 Outline of the Rest of the Master Plan ‘The taskforce adopted organizational and participatory approaches to strategic planning’ This Master Plan has seven chapters, including this chapter. Chapter two gives an overview of ICT context in Kenya. This includes the Vision 2030, which is Kenya’s development blue print; the first national ICT policy of 2006; the regulatory environment; the national ICT infrastructure; ICT services and ICT human capacity in the country; and innovation in the ICT sector. The chapter ends with an overview of ICT industry contribution to the GDP. context; key drivers; desired outcomes by 2017; and objectives, strategies and flagship projects. Chapter five describes the three pillars of this Master Plan, namely EGovernment services; ICT as a driver of industry; and developing ICT businesses. Similar key areas as those indentified in chapter four are discussed. Chapter six discusses this Master Plan implementation framework. The institutional framework that includes the institutional capacity and proposed governance structure of ICTA required for its implementation are discussed. Monitoring and evaluation framework and how the ICT Master Plan will be financed including risks that must be managed and critical success factors are discussed too. A recommended guide to successful ICT project implementation is outlined. The chapter ends by discussing the policy and legal framework, including gaps and recommended action. Chapter seven presents a list of the flagship projects and the framework of implementing these projects. It also outlines the criteria used to select flagship projects. The ICT indicators as per the International Standard Industrial Classification (ISIC), the methodology used for this Master Plan and a list of stakeholders consulted are also given in this chapter, all presented as annexes one to six. The Master Plan ends by giving a reference of the sources consulted. Chapter three discusses the vision and guiding principles for this Master Plan with the Vision being Kenya as a globally competitive digital economy and a regional ICT hub. Six guiding principles are identified in this chapter. Chapter four lays down the three foundations of this Master Plan namely human capital and workforce development; integrated ICT infrastructure; and integrated information infrastructure. For each of the foundations, four key areas are discussed, namely: setting the ..20 .................................................................................................................Towards ...............a...Digital .............Kenya ............ 21 Towards a Digital Kenya ..............................................................................................................................................................