l9 35. ll/ Limitatiotr of lirbitity of service p.oviders.- (l ) No service provider shall be subject to ally civil or criminal liability, unless it is established that the scrvice provider had spccific actual knowlcdge and willful intent to proactivcly and positively participatc, ard not merely though omission or failure to act, aod thereby facilitated, aidcd of abettcd the use by any person of ary information system, service, application, oDline platform or telecosmunication system maintaifled, controlled or managed by the service provider in connection with a contravention of this Act or rules made thereurrder or any other law for the time being in force: Providcd that the burden to prove that a s€rvicc provider had specific actual knowledge, and *,illful intent 1() proaclively and positively participate in any act that gave rise to any civil or criminal liability shall be upon the person alleging such facts and no interim or final ordcrs, or directions shall be issucd with respect to a service provider by any investigation agency or Court unlcss such facts have so bccn proved and determined: Provided fufther that such allegation and its proof shall clearly identify with specifrcity the content, mate al or olher aspect with respect to which civil or criminal liability is claimed inciuding but not limitcd to unique idcntifiers such as thc Account ldentihcation (Account ID), Uniform Resource t-ocator (URL), Top Lcvel Domain (TLD), lnternet Protocol Addresses (lP Addresscs), or other unique idcntificr and clearly state thc statutory provision ard basis of the claim. (2) No service provider shall under any circumstance be liable under this Act, rules made thcreunder or any other law for maintaining and making availablc the provision of their servicc in good faith. (3) No service provider shall be subject to any oivil or criminal liability as a result of informing a subscriber, user or end-users affected by any claim, notice or exercise of any power under this Act, rules made thereunder or aly other law: Provided that the service provider, for a period rrot exceeding for-uteen days, shall kecp confldcntial and not disclosc the existence of any investigation or exercise of any power under this Act when a noticc to this effect is servcd upon it by an authorized officer, which period of confidcntiality may be extendcd beyond fourteen days it on an appiication by the authorized offioer, tirc Court authorizcs an cxtension for a firther spccificd period upon being satisfied that reasonable causc for such extension cxists.