Table of Contents 1. Authority and Review 7 2. Purpose and Objectives 7 3. Standards and Frameworks 8 4. High Level Incident Response Process 8 5. Common Security Incidents and Responses 9 5.1. Common Threat Vectors 9 5.2. Common Cyber Incidents 10 6. Roles and Responsibilities 10 6.1. Points of Contact for Reporting Cyber Incidents 10 6.2. Cyber Incident Response Team (CIRT) 11 6.3. Senior Executive Management Team (SEMT) 12 6.4. Roles and Relationships 13 7. Communications 14 7.1. Internal Communications 14 7.2. External Communications 14 8. Supporting Procedures and Playbooks 15 8.1. Supporting Standard Operating Procedures (SOPs) 15 8.2. Supporting Playbooks 15 9. Sector, Jurisdictional and National Incident Response Arrangements 16 9.1. Sector Arrangements 16 9.2. Jurisdictional Arrangements 16 9.3. National Arrangements 16 10. Incident Notification and Reporting 16 10.1. Legal and Regulatory Requirements 17 10.2. Insurance 17 INCIDENT RESPONSE PROCESS 17 11. Detection, Investigation, Analysis and Activation 17 5

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