ACCESSIBILITY IN IT SOLUTIONS
As more things can be carried out digitally, citizens are given new possibilities to gain easy and
quick access to the public sector. This also applies to individuals with special challenges, e.g.
disabilities. Their special needs should be taken into consideration as much as possible when
developing digital solutions for the public sector. During 2016, a proposal for an EU directive on
accessibility to public sector websites is expected to be implemented in Danish legislation. The
directive is to ensure that public sector websites are developed such that as many people as
possible can access the information on the websites and use self-service solutions.
It is important that authorities as well as suppliers incorporate technical accessibility as an integral part of digital solutions made available by the public sector. This applies to public sector
websites and the digital self-service solutions, but also when developing infrastructure components such as NemID, Digital Post, etc. Public authorities must listen to input from stakeholder
organisations, such as the Disabled Peoples Organisations Denmark, which can identify special
needs for adjusting and making available solutions, for example certain types of letters in Digital
Post.
Where possible, public authorities will incorporate technical accessibility when deploying digital
solutions in the individual sectors. For example, this could be in connection with digital welfare
services in the healthcare and care sectors or the education area. For example, institutions,
schools and local governments procuring digital teaching tools and materials may impose
requirements for accessibility to the suppliers of the teaching materials.
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SECURITY AND CONFIDENCE MUST BE IN FOCUS AT ALL TIMES
A STRONGER AND MORE SECURE DIGITAL DENMARK
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