•
Develop and promote standards, guidelines and procedures to facilitate the acquisition, installations
and maintenance of ICT equipments and systems within Government Ministries and other Public
Sector institutions and establishments.
•
Develop an e-government interoperability framework to facilitate cross-departmental operations of
ICT systems and services.
•
Improve the human resource capability and capacity within the civil and public service through the
encouragement of further training and subsequent retention of skill sets via government sponsored
educational, training and skill update programmes
•
Promote the deployment and the use of ICTs to facilitate universal access to public and government
information and services to support the promotion of the principle and practice of good governance
•
Promote the exploitation of information and communication technologies within the civil and public
service to make public services more efficient, effective and productive and readily accessible to the
public at large
•
Encourage information sharing, transparency and accountability and facilitate the process that will
lead to reduction in bureaucracy within and between organizations within the civil and public service.
Policy Measures, Instruments and Initiatives
To achieve the policy objective aim at facilitating Government administration and service delivery,
specific policy initiatives and measures shall be targeted at:
•
initiatives targeted at organizational system renewal, within the civil and public service, aimed at
improvement on organizational structures, procedures and processes, as well addressing issues
relating to addressing poor attitudes to work and unproductive and inefficient work ethics
•
modernizing the civil and public service to improve its efficiency, effectiveness and service delivery
through the deployment and exploitation of ICTs;
•
initiatives to improve basic computer and professional skills of civil and public servants through inservice training and skill update programmes;
•
the implementation of specific programmes to motivate civil and public servants to get involve in
ICTs to improve their productivity, efficiency and effectiveness
•
the implementation of e-government initiatives including: government to government (G2G),
government to business (G2B) and government to citizens (G2C) types of e-government initiatives -- The implementation of some of these initiatives at the local government and district administration
levels will form part of the village information and communications infrastructure (VICI) initiative
reflecting the implementation of e-government NICI programmes at the local and rural community level.
The Key Implementation Agencies, Players and Stakeholders
•
•
•
All Government Ministries and Public Sector Organizations (PSOs)
The Public Enterprise Commission
The Labour Union
43