THE ASEAN ICT MASTERPLAN 2020 Initiative 4.3 Support Cloud Computing Development Develop ASEAN's cloud computing environment 6. ICT IN THE ASEAN SINGLE MARKET ACTION POINT DESCRIPTION TARGET/PROJECT 4.3.1 Establish a Model Cloud Computing Platform for Use by Private and Public Sectors Develop a model cloud platform, along with guides on deployment and use 1. Explore the development of a model Trusted Cloud Platform that may be used by public and private sectors in ASEAN 2. Develop cloud computing policy guides 3. Promote cloud utilisation in public and private sectors 4. Incentivise private sector cloud computing development by developing guidelines, recommendations and practices demonstrating use and deployment of cloud services securely Initiative 6.1 Create a Conducive Environment for Businesses Support the development of the AEC in ICT products and services ACTION POINT DESCRIPTION TARGET/PROJECT 6.1.1 Facilitate and Grow ICT Investments into ASEAN Promote the ASEAN market as a large and attractive investment destination for ICT, and nurture both the awareness and environment to facilitate such investments 1. Identify messaging and platforms for communicating the strengths and growth potential of the ASEAN single market to global ICT vendors and service providers. Particular focus to be given to accelerating digital services development and delivery across ASEAN 2. Raise awareness of the ASEAN single market so that businesses can better engage with global suppliers and customers, including the sharing of ICT market information and regulations 3. Conduct ASEAN-organised trade delegations to specific ICT trade investment fairs to encourage investments in ASEAN. These are to be focused on both ICT and also on investments into ICT to support development in industries such as transport, health, education, as well as smart cities, etc 6.1.2 Promote the Lowering of Voice, SMS, and/or Data Roaming Charges in ASEAN Promote affordable access to international mobile roaming services in ASEAN Develop a framework to provide affordable intra-ASEAN mobile voice, SMS and/or data roaming services 6.1.3 Harmonize Telecommunication Regulations - Develop Guidelines for ASEAN Spectrum Regulatory Cooperation Recognising the potential for crossborder spectrum conflict in light of new technologies such as unlicensed and dynamic spectrum allocation, this aims to develop a guideline, based on best practices, for managing such developments regionally 1. Promote spectrum management harmonization in ASEAN (e.g. 700 MHz band, International Mobile Telecommunications (IMT) and related next versions) 2. Study spectrum usage for newly emerging technologies and strengthen cross-border spectrum management and coordination 5. HUMAN CAPITAL DEVELOPMENT Initiative 5.1 Building ICT Capacity and Capabilities, Particularly for Vulnerable Groups Equipping all ASEAN citizens to be digitally-literate with basic ICT skillsets ACTION POINT DESCRIPTION TARGET/PROJECT 5.1.1 Continue Ongoing Efforts to Narrow the Gaps Between Demand and Supply in ICT Human Resource Identify necessary basic skillsets to be developed and delivered across ASEAN – plugging gaps by identifying priority groups, developing baseline skillsets, and targeting the needs of vulnerable groups Initiate a programme for ICT Human Resource discussion within ASEAN between the public, private, and academic sectors, to enable statistical comparisons of demand and supply. The comparison will take into consideration various sectors in the ICT economy and the cross-border flows of ICT professionals in order to identify and address skill gaps across AMS Initiative 5.2 Develop Common ICT Workforce Skills Create standards through which the ASEAN workforce is ICT-literate and competitive 22 ACTION POINT DESCRIPTION TARGET/PROJECT 5.2.1 Continue Efforts to Align ICT Skill Standards for ASEAN Promote an increasingly competitive ICT workforce through the establishment of standards and targeted skills upgrading to meet both current and future demand for ICT human resource 1. Explore the development of baseline ICT skills and a reference document identifying 'Basic ICT Workforce Skills' in ASEAN 2. Review and enhance the ASEAN ICT Skill Standards Definition and Certification Framework developed under the AIM 2015 (e.g. including more specified ICT skill areas where necessary) E. Strategic Thrusts, Initiatives, and Action Points E. Strategic Thrusts, Initiatives, and Action Points 23

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