Section 1: ICT Management 0101: ICT Governance The organization’s senior management, structures and processes shall ensure that the organization’s ICT supports, sustains and extends the organization’s goals, objectives and strategies. 010101: ICT Unit: Each government organization should set up an ICT Unit within the organization. The size and structure of the ICT Unit may vary, depending on the ICT requirements of the organization and the extent to which ICT activities/projects are outsourced. 010102: Roles and Responsibilities within the ICT Unit: The ICT Unit should be responsible for the information and communication technological operations of the organization, for outsourced ICT projects, and be responsible for managing the implementation life-cycle of such projects. 010103: Central ICT Support Unit: Government has set up a central data center under Lanka Government Network, comprising staff who are proficient in ICT, to provide technical advice and support (e.g. hardware, software, networking and communications) to government organizations, as required. 010104: Appointment of CIO: Each government organization should appoint a Chief Innovation Officer (CIO). The CIO should be the organization’s focal point for ICTA’s Re-engineering Government programme. He/she should be an officer at the second level of the hierarchy in the organization and report to the Head of the organization, or to the Secretary, in respect of a Ministry. He/she should be the Head of the ICT Unit, with of the core business of the organization and with at least minimum level of ICT knowledge. 010105: Responsibilities of CIO: The CIO shall be responsible for the promotion and development of ICT within the organization, and shall be the interface in respect of ICT related programmes and projects on which the government organization is interconnected with other organizations. CIOs should liaise on the organization’s implementation of e-government with the designated person at ICTA at least once every three (3) months or as and when necessary. The following teams should report to the ICT Unit Head: Technical operations, Project Management and Outsourcing, Planning and ICT Policies, Business Operations, and Outsourced vendors who provide services to implement and operate ICT systems. The CIO should be responsible for the implementation of this policy by the year 2011. 010106: Each government organization should draft and implement an annual ICT plan which enunciates the way in which ICT is to be used in realizing the vision and mission of the organization. The plan should include the annual plan for ICT procurements. The ICT plan could be part of the main business plan of the organization. The plans should be made available, as far as possible, to other government organizations, to minimize the risk of overlap and to maximize the reuse of ICT solutions. The CIO should be responsible for drafting and implementing the ICT Plan for the organization (also refer section 0203). 6