03020504: Use shorten forms if it makes sense (met for meteorology, exams for examinations) 03020505: When unrelated/multiple subjects have been assigned to one ministry, choose most important or well known subject (which is less likely to change) for the domain name. Eg.pubad.gov.lk 03020506: In case of Districts, Divisions and Local Government agencies where the area name is long it can be shortened in a meaningful and memorisable manner. 03020507: Dash is not normally recommended and characters like $, @, %, and underscore are not allowed Section 4: Networking and Connectivity Government email shall be used productively and the rules and regulations that apply to other forms of communication shall apply to email. 0401: Email: 040101: It is recommended that emails on the organization’s domain are used only for organizational purposes. 040102: All official electronic communications should be carried out using the official email address. 040103: Content that is obscene, misleading or offensive to any ethnic group, gender, accepted religion, culture or to any tradition of Sri Lanka should not be sent out, and any form of harassment should not be carried out using emails on the organization’s domain. 040104: Emails on the organization's domain should not be used for sending out unsolicited email messages unrelated to the organization's mandate. 040105: Retention and deletion periods for emails should meet organizational requirements, legal requirements and the requirements of any relevant circulars. 040106: Organizational filing procedures used for paper documents should be used for email communications – the procedures, if decided on, could be electronic procedures. 040107: There should be a common email address for each organization in the format info@organization.gov.lk to be used for public communication purposes. Government organizations should ensure that this account is checked frequently and mail directed to the relevant officers with minimum delay. 18