Monitoring and evaluation of the implementation effort must be built into every project and
programme and should be integral to the project management arrangement. Performance
against the plan must be reviewed and corrective or other action taken as necessary on a
regular and ongoing basis at all levels of the governance model.
Successful implementation of National ICT Plans are generally well understood in the
international marketplace, and therefore the strategic use of external resources will assist in its
successful implantation, and in ensuring St. Lucia that derives maximum societal benefits,
including wealth creation. This means that human resources will be obtained internally and
externally to the public service and indeed St. Lucia to establish the Secretariat and to fill the
role of the NCIO.
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