The ‘ICT‐as‐a‐Business’ Programme
This Programme focuses on the development of the ICT sector itself and as a contributor to
economic growth. It focuses the creation and maintenance of a pool of skilled ICT persons
through training, entrepreneurial development, and professional certification who will be
deployed to support and grow the sector. It includes the role of government in the strategic
outsourcing of public sector ICT work as a mechanism to stabilise and build the capability and
capacity of the sector. It also focuses on building a local market for ICT product and services to
provide a base for sectoral growth, as well as providing comprehensive international marketing
and ICT research focussed on emerging island states. The Programme proposes the exploitation
of the OECS marketplace as a mechanism to provide a stable and defined workload and to
share scarce resources and skills. Finally, the Programme has a component to assist with
venture capital for ICT businesses and an ICT incubator, which collectively will move St. Lucia
from being an ICT consumer to and ICT producer, starting perhaps with the utilisation of ICT in
the cultural sector.
4.6 Government
The e‐Government Programme
This Programme seeks to facilitate the adoption of a common ICT infrastructure and
architecture within government and to promote ICT as a driver for social advancement and
economic growth. This Programme will ultimately facilitate multi‐channel service delivery,
including the Internet, mobile phones and the conventional telephone, an integral part of
anytime, anywhere, any channel service delivery. Several Projects will be executed as part of
the e‐government agenda, including:
Institutional Strengthening Project
This project will develop the capacity of the National ICT and e‐Government Unit in the Ministry
of the Public Service and Human Resource Development to serve as the central agency
responsible for and empowered with planning, coordination, advisory, promotion and
monitoring functions. It may include a review of the classification of ICT professionals within the
public sector in order to attract and retain the best available resources. It would include the
establishment of an appropriate governance arrangement for the execution of the e‐
Government Programme which would utilise a high‐level Steering Committee. Policy and
standards development would be part of this project and would focus on the centralisation of
IT services and functions in government, guidelines for the governance of ICT at a national level,
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