provide citizens with access to appropriate yet
comprehensive information that would inform
and guide their health care management.
The HIS will contain a complete medical and
health supply inventory system to manage
inventory and expiration dates. It will provide
information of individual drug items and drug
interaction, track utilization and enable the
management and allocation of limited resources
across health districts.
A policy framework for tele-medicine will be
crafted as part of this programme and which will
enable the managed broad introduction of this
technology into the health system. The enactment
of appropriate legislation to ensure safe and
secure operation will facilitate the use of
telemedicine as a possible export service.
The ICT infrastructure to support the HIS and
telemedicine by providing interconnectivity
between health institutions and to the
international health community will be
developed as part of this Programme. The
Infrastructure will also enable the
implementation of a comprehensive staff
information system, SIS, which is aimed at
improving the management of personal staff
information, benefits administration, professional
development, succession planning, staffing and
organization management and recruitment.
And finally the electronic tagging of patients will
be piloted as part of this programme, as an
inordinate number of patients abscond from the
hospitals of SVG. Such tagging facilitates the
tracking of patients by using a device or
electronic tag to monitor the location and status
of a patient from a central location. This will
enhance the healthcare system. Attention will
need to be paid to any possible legal issues that
may arise through this initiative.
The e-Health Programme therefore proposes
many related but integrated healthcare projects
which need to be prioritized over the life of the
plan.
Action Item:
Launch HIS and Connect all
Clinics, Hospitals and Health
Centres to Broadband
5.1.6 Tourism
The work of the Ministry of Tourism and
associated agencies in the development of a onestop travel Portal for St. Vincent and the
Grenadines is strongly supported by this national
ICT plan. This initiative forms the basis for the
‘Virtual St. Vincent and the Grenadines’ Project.
This project seeks to maximise the use of ICTs to
attract visitors to the country. It will expand the
proposed Portal to be highly interactive, building
on the SVG’s ‘many islands, different cultural
experiences’ of the cultural gems of Vincy Life
theme. The opportunity exists here to utilise the
private sector to build components of the
required infrastructure such that it can be
exported to the OECS in the medium term and to
other island states in the long term. This portal
will provide virtual tours, booking of flights,
hotel and car rentals, promote tourism packages,
St. Vincent & the Grenadines National ICT Strategy and Action Plan P a g e | 68
brand SVG as a premier tourist destination, and
maximise the revenue generated from current
and proposed tourism products.
The second major initiative that is proposed
under this sector is the integrated Supply Chain
Management Project. During the life of this plan,
ICTs will used to integrate all agencies,
organisations and businesses within the tourism
supply chain into a seamless whole. This means
fresh produce from farmers will be available just
in time to support the needs of visitors at the
hotels and guest houses. It means that the SMEs
which support the tourism sector will be able to
obtain work on-line, invoice and receive
payments electronically. This project will
inevitably support the agricultural sector and
because it will encourage all businesses to go online, it will grow the demand for ICT
development and support – in effect
strengthening the ICT sector itself.
5.1.7 Legal and Regulatory
Excellent progress has been made with the
development of a robust legislative regime to
support the telecommunications sector and with
the introduction of the Electronic
Transaction Act, the Information and
Communications Technologies Services
Investment Incentives Act & the Small Business
Development Act in 2007. However, as the
country accelerates its ICT agenda, the legal and
regulatory framework needs to be further
strengthened. This will be done under the eLegislation Programme.