State of Internet Use Internet use in Latin America is increasing at one of the highest rates worldwide. Unfortunately, the number of digital citizens has not been accompanied by a proportional increase in protocols and infrastructures to keep people safe online. Responses to the OAS survey and Trend Micro data show that unsafe cyberhabits fed the high levels of cybercrime. The number of computer infections indicates that users are not keeping their anti-malware solutions up-to-date and continue to use storage devices while paying little attention to security concerns. Technical data was confirmed by government opinions that citizens, by and large, remained unconcerned and unaware of the dangers that cybercrime and hacking present. For all these shortcomings, there are encouraging signs. Numerous nongovernmental organizations like USUARIA and STOP. THINK. CONNECT.12 are active in the region. They have partnered with the OAS and with Member States to design and disseminate large-scale awareness-raising campaigns. Amid a plethora of vulnerable cybercitizens, a growing body of experts and organizations concerned with improving the resilience of networks by educating Internet users is emerging. The OAS actively promotes partnerships between governments and nongovernmental organizations like USUARIA and STOP. THINK. CONNECT., and is evidenced by positive results. State of the Threat Landscape Data from OAS Member States and the Trend Micro Smart Protection Network showed that cybercriminals launched a mix of politically and financially motivated attacks in 2012. Organized crime groups are becoming cybercapable and hacker syndicates are growing in number and sophistication. As such, governments need to continue strengthening coordination and informationsharing mechanisms with law enforcement agencies, ISPs, and the private sector to dismantle forums, bulletproof hosts, and implement alternatives to the payment channels that cybercriminals currently use. New techniques and malware enable attackers to target ICS and other critical infrastructures. Indeed, the number of attacks against utilities, banks, waterpurification plants, and other purveyors of essential services is on the rise. Scans have found that many ICS are connected to the Internet and vulnerable to cyber attack. Critical infrastructure operators need to implement norms and policies that contemplate cybersecurity, given the role that their services play in the society. Securing ICS presents particular problems since public-private partnerships (PPP) are inextricably linked with critical infrastructures. Again, this reinforces the need for all sectors and key stakeholders to remain engaged and collaborate on cybersecurity issues. Cybercriminals have no problem sharing information and collaborating across languages and borders; in this respect, we need to strive to be like them. 12 http://stopthinkconnect.org/ PAGE 24 | Latin American and Caribbean Cybersecurity Trends and Government Responses