have been noted. Individuals are exposed to various online frauds, attempts of abuse of electronic banking services and malicious code. 4.1 Technological Development ICT develops extremely quickly, which indeed facilitates new innovative use , new business models and a variety of development opportunities, while it also requires rapid adaptation of the legislative and other social frameworks. Development guidelines suggest the implementation of cloud computing, data-guided economy and mass data, the Internet of Things and innovative collaborative business models based on them, where the limits of control and accountability for the protection of personal and other data are blurred or at least poorly defined. In cloud computing, in addition to ensuring safety and privacy, the quality of service can be questionable as well, since it is based on a chain of the mutual trust of all stakeholders that form the cloud, rather than on the assessment of the cloud as a whole. The ubiquitous mobile networks, the Internet of Things and mass data will increase exposure to security threats at different levels, which cannot be resolved without a systemic approach to risk management and a sufficiently high level of cyber security assurance. 4.2 The Internet Considering the important fact that the Internet supports the operation of information and communication systems in many areas, it must be addressed accordingly and, being a key support system, also must be suitably protected. The Internet is exposed to risks posed by humans, natural and other disasters, and technical failures. Special attention should be given to the legislative and regulatory framework that addresses issues related to the protection of critical infrastructure in the IC support sector. 4.3 Cyber crime The European Agenda on Security declares cyber crime to be one of the three threats to European security. With the increasing growth of widespread ICT use cyber crime, which includes a wide range of activities, is also on the rise. On the one hand it includes offenses related to intrusions of privacy, identity theft, obtaining information about individuals and legal entities for the purpose of extortion, fraud and online scams, dissemination of child pornography, digital piracy, economic espionage, money laundering, and counterfeiting, while on the other hand, it includes criminal offences related to attempts to obstruct the functioning of the Internet, ranging from mass-sending of unsolicited emails and implementation of distributed denial-of-services, to cyber terrorism, which may cause malfunctions of IC infrastructure and systems and may be as a result in some cases even lifethreatening. Means and methods used in cyber crime are also used in more traditional forms of crime. 14 DDoS (Distributed Denial-of-Service) Cyber Security Strategy 7

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