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Ransomware has grown in profile and impact, and poses one of the most significant threats to Australian
organisations. The ACSC recorded a 15 per cent increase in ransomware cybercrime reports in the 2020–21
financial year. This increase has been associated with an increasing willingness of criminals to extort money
from particularly vulnerable and critical elements of society. Ransom demands by cybercriminals ranged from
thousands to millions of dollars, and their access to darkweb tools and services improved their capabilities.
Extortion tradecraft evolved, with criminals combining the encryption of victim networks with threats to
release or on-sell stolen sensitive data and damage the victim’s reputation. Ransomware incidents disrupted
a range of sectors, including professional, scientific and technical organisations, and those in health care and
social assistance. The global impact of the Colonial Pipeline and JBS Foods attacks underscores the potential
debilitating and widespread impact of ransomware attacks.
■
Rapid exploitation of security vulnerabilities: State and criminal cyber actors continued to compromise large
numbers of organisations by prosecuting publicly disclosed vulnerabilities at speed and scale. Malicious actors
exploited security vulnerabilities, at times within hours of public disclosure, patch release or technical write up –
particularly if proof of concept (PoC) code that identified the vulnerabilities in systems was also released.
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Supply chains – particularly software and services – continue to be targeted by malicious actors as a means
to gain access to a vendor’s customers. Although the consequences of major supply chain attacks – such as
SolarWinds – were not as severe for Australia, a number of organisations were forced to take mitigation actions
to prevent more serious impacts to their networks. The threat from supply chain compromises remains high – it
is difficult for both vendors and their customers to protect their networks against well-resourced actors with the
ability to compromise widely used software products.
■
Business email compromise (BEC) continues to present a major threat to Australian businesses and government
enterprises, especially as more Australians work remotely. In the 2020–21 financial year, the average loss per
successful event has increased to more than $50,600 (AUD) – over one-and-a-half times higher than the previous
financial year. Cybercriminal groups conducting BEC have likely become more sophisticated and organised, and
these groups have developed enhanced, streamlined methods for targeting Australians.
9
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