authority concerned subject to the deliberation and resolution of the Commission when it is
deemed necessary with respect to the laws and regulations which contain provisions likely
affecting data protection.
(2) The Minister of Public Administration and Security may advise the personal information
processor to improve the actual state of personal information processing when it is deemed
necessary for data protection. In this case, upon receiving the advice, the personal
information processor shall make sincere efforts to perform the advice, and inform the
Minister of Public Administration and Security of its result.
(3) The head of the central administrative department or agency concerned may advise the
personal information processor, in accordance with the laws under its jurisdiction, to
improve the actual state of personal information processing when it is deemed necessary
for data protection. In this case, upon receiving the advice, the personal information
processor shall make sincere efforts to perform the advice, and inform the head of the
central administrative department or agency concerned of its result.
(4) The central administrative departments and agencies, local governments, the National
Assembly, the Court, the Constitutional Court and the National Election Commission may
suggest their opinion, or provide guidance or inspection with respect to data protection to
their affiliated entities and public authorities under their jurisdiction.
Article 62 (Report of Violations, etc.)
(1) Anybody who suffers infringement on the rights or interests relating to his/her personal
information in the course of personal information processing conducted by personal
information processors may report such sufferings to the Minister of Public Administration
and Security.
(2) The Minister of Public Administration and Security may designate a specialized
institution so as to efficiently perform the work to receive and handle the claim report
pursuant to Paragraph (1), as provided by the Presidential Decree. In this case, such
specialized institution shall establish and operate and a personal information infringement
call center (hereinafter referred to as the "DP Call Center").
(3) The DP Call Center shall perform the duties stated in the following Subparagraphs:
1. To receive the claim report and counsel in relation to personal information processing;
2. To investigate and confirm the incident and hear opinions of interested party; and
3. To do works incidental to Subparagraphs 1 and 2.
(4) The Minister of Public Administration and Security may, if necessary, dispatch its public
officials in accordance with Article 32-4 of the National Officials Act to such specialized
institution as stated in Paragraph (2) so as to efficiently perform the duty to investigate
and confirm the incident pursuant to Subparagraph 2 of Paragraph (3).
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